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Terms of Conditions


Below is a summary of some key terms of these Terms of Use. This summary is for your reference only and does not form part of the Terms of Use.

Use of the Sites is subject to all of the Terms set out below - if you don't agree to the terms, please stop using the Sites immediately.

The Sites are for your personal use only and may not be used for any commercial purposes.

It's your sole responsibility to ensure that the product matches your requirements.

If you travel through our Sites, you will also be subject to the provider's terms of use and privacy policy (which will be different from ours) and you should read those carefully.

We may amend these terms and conditions at any time and without notice by changing this page, so you should check these Terms of Use each time you use the Sites.






Article 1. Introduction


Who are we?

The Sites are owned and operated by Limotour for the purposes of these Terms of Use, references to the Limotour ("we", "us" or "our").


In these Terms of Use:

•"Tour" means any service that we display on our Sites

•"Site" means any mobile applications or other similar devices, channels

•"you" and "your" means any person who accesses and uses the Sites.


Article 2. How to use these Terms of Use

These Terms of Use are divided into two Parts. Part 1 applies to all our tours. Part 2 contains additional terms in relation to specific Products.


Article 3. Your acceptance of these Terms of Use

Access to and use of the Sites are subject to these Terms of Use and our Privacy Policy. By accessing and using the Sites you agree to be bound by and to act in accordance with these Terms of Use and our Privacy Policy. If you do not agree to these Terms of Use or our Privacy Policy, you should stop using and/or accessing the Sites immediately.


Article 4. Changes to these Terms of Use

We reserve the right to amend these Terms of Use from time to time by amending this page. The amended Terms of Use will be effective from the date they are posted on the Sites.


Article 5. How to contact us

a. If you have any questions about these Terms of Use, or would like to contact us for any other reason, you can contact us:

•by post: #504-1, Namsantown Acade #5, 32, Dasan-ro Jung-gu, Seoul,Korea

•by telephone: +82(2)2233-3322

•by email:


b. If you are dissatisfied with any aspect of our Sites or our service, and would like to make a complaint, see Complaints below.


c. Telephone calls that you make to our customer services help line may be monitored and/or recorded. This will help us to train our staff and improve our service to you. A recording will only be used under proper and careful supervision. Our customer service help line is available everyday for 24 hours



Article 6. Insurance products

In providing our insurance service, we have made some assumptions about you based on the responses that are most commonly given by our users. We have used this information to pre-populate the answers to certain questions for you on the Sites. If any of this pre-populated information is incorrect it is your responsibility to change the answers and provide the correct information.



Article 7. Complaints

a. We aim to provide you with an excellent tour at all times. If you are unhappy with our service for any reason, please contact our Customer Services Team.


b. We will aim to send you a formal acknowledgement of your complaint within 48 hours and to resolve it as soon as possible. After we have had an opportunity to investigate your concerns, we will issue you with a final response.


c. If you are unhappy with any tour you have obtained from us, you should address your complaint directly to our company. If you require their contact details, please contact our Customer Services Team who will be happy to assist.





Article 8. Legal

a. If any provision of these Terms of Use is held to be unlawful, invalid or unenforceable, that provision shall be deemed deleted from these Terms of Use and the validity and enforceability of the remaining provisions of these Terms of Use shall not be affected.


b. These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and us relating to your access to and use of the Sites.


c. These Terms of Use and your access to and use of the Sites shall be governed by and interpreted in accordance with korean law.






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